Close Menu

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    What's Hot

    Anyanwu’s Reinstatement As National Secretary, A Painful Decision – Damagum

    June 25, 2025

    Multichoice Slashes DStv Decoder Price By 50 Percent

    June 25, 2025

    Ex-Kwara Governor, Cornelius Adebayo Dies At 84

    June 25, 2025
    Facebook X (Twitter) Instagram
    Trending
    • Anyanwu’s Reinstatement As National Secretary, A Painful Decision – Damagum
    • Multichoice Slashes DStv Decoder Price By 50 Percent
    • Ex-Kwara Governor, Cornelius Adebayo Dies At 84
    • ‘Our Country Has Become Lawless’: Obi Bemoans Demolition Of Younger Brother’s Property In Lagos
    • Tinubu to Sanwo-Olu: Prioritise Impactful Projects For Lagosians
    • Osimhen Is Willing To Accept £200,000 Weekly At Man United
    • Thugs Invade SDP Secretariat After National Chairman’s Suspension
    • PDP Leadership In Closed Door Meeting With INEC
    Facebook X (Twitter) Instagram
    TheScrutinyNG
    Subscribe
    Thursday, June 26
    • Home
    • Politics
    • Business
    • News
      • World News
    • Sports
    • Interviews
    • Opinion
    • Entertainment
    • Columnists
    • ABOUT US
    TheScrutinyNG
    Home » ‘Forgive And Forget,’ MTN Apologises To Customers Over 200% Data Price Hike
    2 Mins ReadFebruary 13, 2025

    ‘Forgive And Forget,’ MTN Apologises To Customers Over 200% Data Price Hike

    By Samuel AkpenpuunFebruary 13, 2025No Comments2 Mins Read
    Share Facebook Twitter Pinterest LinkedIn Tumblr Email
    Share
    Facebook Twitter LinkedIn Pinterest Email
    Nigeria’s largest telecom operator, MTN, has issued a public apology to its customers following widespread complaints about a sudden 200% increase in the price of its popular 15GB data bundle.

    The price hike where internet subscribers will have to pay N6,000 for a 15GB weekly data plan which is a 200% increase from the previous N2,000, took many customers by surprise, and led to an outrage from customers on social media on Wednesday.

    In message shared on social media on Thursday, MTN in an informal, conversational tone acknowledged the frustration of its customers, and sought to address the growing discontent among users who had grown accustomed to the affordable rates previously offered.

    The message read, “To our 15G digital bundle lovers. You dey vex. We know. We know how upsetting it must have been to suddenly wake up to a 200% increase on your favourite digital bundle.

     

    “We could share several reasons, and provide explanations, but omo, all that one na story. We don cast. We get it and admit it. Let’s just say na mistake.”

    MTN continued the apology by urging customers not to stay angry saying, “In this love season, don’t stay angry with us. Please forgive and forget. You matter die and we will never stop showing you how much. Let’s continue our relationship. Thank you for your understanding.”

    For now, only MTN has increased prices, but Airtel and Globacom are expected to follow after the Nigerian Communications Commission approved a 50 percent tariff increase in January.

    The Nigeria Labour Congress has, however, condemned an implementation of a 50 per cent tariff hike by telecommunication companies, demanding an immediate reversal.

    Author

    • Samuel Akpenpuun
      Samuel Akpenpuun

      View all posts
    Data Price Hike MTN
    Share. Facebook Twitter Pinterest LinkedIn Tumblr Email
    Samuel Akpenpuun

    Related Posts

    Featured

    Anyanwu’s Reinstatement As National Secretary, A Painful Decision – Damagum

    June 25, 2025
    Breaking News

    Multichoice Slashes DStv Decoder Price By 50 Percent

    June 25, 2025
    Breaking News

    Ex-Kwara Governor, Cornelius Adebayo Dies At 84

    June 25, 2025
    Breaking News

    ‘Our Country Has Become Lawless’: Obi Bemoans Demolition Of Younger Brother’s Property In Lagos

    June 25, 2025
    Breaking News

    Tinubu to Sanwo-Olu: Prioritise Impactful Projects For Lagosians

    June 25, 2025
    Featured

    Osimhen Is Willing To Accept £200,000 Weekly At Man United

    June 24, 2025

    Subscribe to News

    Get the latest sports news from NewsSite about world, sports and politics.

    Editor's Picks

    Anyanwu’s Reinstatement As National Secretary, A Painful Decision – Damagum

    June 25, 2025

    Multichoice Slashes DStv Decoder Price By 50 Percent

    June 25, 2025

    Ex-Kwara Governor, Cornelius Adebayo Dies At 84

    June 25, 2025

    ‘Our Country Has Become Lawless’: Obi Bemoans Demolition Of Younger Brother’s Property In Lagos

    June 25, 2025
    Latest Posts
    Advertisement
    Facebook X (Twitter) Pinterest Vimeo WhatsApp TikTok Instagram

    News

    • World
    • US Politics
    • EU Politics
    • Business
    • Opinions
    • Connections
    • Science

    Company

    • Information
    • Advertising
    • Classified Ads
    • Contact Info
    • Do Not Sell Data
    • GDPR Policy
    • Media Kits

    Services

    • Subscriptions
    • Customer Support
    • Bulk Packages
    • Newsletters
    • Sponsored News
    • Work With Us

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    © 2025 The Scrutiny. Designed by Design Streams.

    • Privacy Policy
    • Terms
    • Accessibility

    Type above and press Enter to search. Press Esc to cancel.